What happens to a member's content when their account is deleted?
This is a question about what happens to your work — dubs, projects, custom voices — when you or a teammate stops being part of an Account, or stops having a Dubly.AI user account at all. The short answer: the work stays. What changes is who has access to it.
When a member is removed from your Account
If you remove someone from your Account (or they leave), nothing they created disappears:
Dubs they made stay in the Account. Anyone with the right role can still open, edit, share, or delete them.
Projects they organized stay where they were.
Custom voices, glossaries, and Translation Styles they configured remain available to the rest of the team.
Native Speaker assignments to them are released. The dub still exists, but no one is currently assigned to review it. Reassign as needed. What's lost is their access — they can't log into your Account anymore — but not their work.
When a Dubly.AI user deletes their entire user account
If a person deletes their Dubly.AI user account (not just leaves your Account), the same is mostly true:
Dubs they created stay in any Accounts they were a member of.
Their authorship attribution is removed — the dubs are still there, but they no longer show "created by [name]" pointing at a specific user.
They are removed as a member from every Account they belonged to. The Account doesn't lose the work; it loses the person.
Why work stays in the Account
A Dubly.AI Account is a shared resource — its dubs, projects, and settings belong to the Account, not to whichever individual created them. This is intentional: it means a single person leaving doesn't take their work with them, and the rest of the team isn't blocked.
What if the dubs really should go
If your team has a policy that a removed member's dubs should be deleted (e.g. for confidentiality reasons), an Owner or Admin needs to delete them manually after the member is removed. There's no automatic cleanup.