Organizations and user roles
An organization in Dubly.AI is the container for your projects, team, and billing. When you sign up, one is created for you automatically. This article covers what an organization is, how to switch between multiple organizations, and a quick reference for roles. (For the detailed invite flow and role permissions, see Inviting Team Members and Managing Roles.)
Your personal organization
Every Dubly.AI account gets a personal organization at signup, named after the company name you entered. It holds:
All your projects (dubs, translations, lip-syncs).
Your team members and their roles.
Your billing plan and credit balance.
Your Translation Styles (brand glossary, pronunciation, tone).
Anything you create or buy lives inside this organization — not on your personal profile.
Belonging to multiple organizations
A single Dubly.AI login can belong to any number of organizations. Each organization has its own projects, billing, and team — but you manage them all from one login.
When you belong to more than one organization, an Organization switcher appears at the top of the sidebar. Click it to jump between them. Projects, credits, team — everything you see switches with it.
Don't see a switcher? Multi-organization access is enabled per organization. If you need it, contact hello@dubly.ai and we'll turn it on for your account.
Creating an additional organization
With multi-organization access enabled, open the switcher and click Create New Organization. You'll be asked for:
Organization name
That's it. A new, empty organization is created and you're its Owner.
Note: the free signup credit applies only to your first (personal) organization. New organizations you create later start with zero credits until you subscribe or buy minutes.
Renaming, deleting, or leaving an organization
These aren't yet available as self-service actions:
Renaming an organization — contact hello@dubly.ai with the current and new name.
Deleting an organization — contact support. Deletion is permanent and removes all projects, exports, members, and Translation Styles.
Leaving an organization as a non-Owner — ask an Owner or Admin of that organization to remove you from the Members page. If the Owner is unreachable, contact support.
Leaving as the Owner — not possible; you'd leave the organization without an Owner. Contact support to transfer ownership or close the organization.
Role summary
Each organization has four role types:
Role | What they do |
Owner | Full control — projects, billing, members, organization settings. One Owner per organization. |
Admin | Everything except billing and organization deletion. Can manage Members and Native Speakers. |
Member | Works on projects. Cannot manage the team. |
For the full matrix of who can invite, change, or remove whom, see Inviting Team Members and Managing Roles.
When to use multiple organizations
Multiple organizations make sense when you need hard separation between contexts:
An agency keeping each client's projects, members, and billing separate.
A parent company managing several brands with their own budgets.
A freelancer belonging to their personal organization plus each client's.
Most teams only ever need one organization — invite your colleagues into it rather than spinning up new organizations for every project.